This course will help support staff understand the psychology of the classroom and provide a range of strategies to cope with low-level disruption, as well as ways of making sure the behaviour does not re-occur. We will discuss a series of practical evidence-based strategies to help manage ourselves, as well as the learners. The whole course has a clear focus on how effective classroom management provides better outcomes for learners.
Throughout the day, we will focus on the unique situations that you find yourself in as support staff and provide a series of tried and trusted practical ideas that help you cope with those situations. There will be lots of opportunities to ask questions so that we can deal with specific situations and use those as stepping stones to explore how we can not only deal with difficult behaviour in a classroom but actually promote the positive behaviours that or essential for learners if they are to achieve their full potential.