Classroom Management Skills for Support Staff

Throughout the day, we will focus on the unique situations that you find yourself in as support staff  and provide a series of tried and trusted practical ideas that help you cope with those situations. There will be lots of opportunities to ask questions so that we can deal with specific situations and use those as stepping stones to explore how we can not only deal with difficult behaviour in a classroom but actually promote the positive behaviours that or essential for learners if they are to achieve their full potential.

• Use the ABC of behaviour management; the Antecedents; the Behaviour; the Consequences
• Develop and practice the use of a behaviour toolkit
• Learn strategies to engage a class and to re-direct
• Explore effective ways of managing ourselves, keeping calm and using language that avoids confrontation 
• Take ownership of the class - develop your confidence as an essential part of the students’ learning

As a direct response to the COVID-19 pandemic we are now live-streaming all of our courses.

For the most up to date information regarding the pandemic, please take a look at our 'COVID-19 Update' page.