Introducing the School Improvement & Development Conference: Click here to book.

Classroom Management Skills for Support Staff

This course will help support staff understand the psychology of the classroom and provide a range of strategies to cope with low-level disruption, as well as ways of making sure the behaviour does not re-occur. We will discuss a series of practical evidence-based strategies to help manage ourselves, as well as the learners. The whole course has a clear focus on how effective classroom management provides better outcomes for learners.

  • Practical ideas for entering an unknown classroom
  • Identifying and coping with lesson hot spots
  • Exploring case studies to make sure we always have a plan B and even a plan C
  • How to manage our own stress and conflicts
1 day
£265 + VAT
9:15 - 15:30
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About this course

Throughout the day, we will focus on the situations that you might find yourself in, and provide tried and trusted ideas to help you cope with them. There will be opportunities to share your own experiences and questions so we can use those as stepping stones for exploring strategies. You will gain an understanding of how to deal with difficult behaviours but also how to promote the positive attitudes that are essential for learning.

Course objectives

  • Use the ABC of behaviour management: Antecedents; Behaviour; and Consequences
  • Develop and practice a behaviour toolkit
  • Explore effective ways to keep calm and use non-confrontational language
  • Take ownership of the class and develop your confidence 


This course is appropriate for secondary schools.

How to access this course

This course is easy-to-access in any of the below formats...

  • Face-to-face at COVID-secure venues across England on the dates below. Please click here to see our COVID-19 update.
  • Via livestream on the dates below - accessible from home, from your school, or anywhere with an interconnected device.
  • School-wide license, for every member of staff in your school to watch for a period of 30 days. Please contact us to purchase your school-wide license for this course.
  • An INSET or after-school twilight at your school, tailored to your requirements. Contact us for your personalised quote.

Live stream and recorded courses

Recording course. Watch at home, at school or on the go.
Available anytime
Pause, search and watch again for 30 days.