Introducing the School Improvement & Development Conference: Click here to book.

Talking to Parents and Carers: Supporting TAs through Challenging Conversations

The home-school relationship is a cornerstone of any child’s education, but when disagreement or frustration breaks that relationship down, TAs can find themselves ‘in the line of fire’. This course provides a range of ideas and strategies to support your TAs and improve their communication skills.

  • Effective and engaging
  • Practical tips and strategies
  • Self-reflective

About this INSET

Parents are often full of enthusiasm and support for their school, but, when the relationship breaks down, TAs can sometimes find themselves in the first round of ‘challenging conversations’. That might be at the school gate, or even while out shopping in the local area. This INSET will give you lots of practical strategies to improve your communication skills and support your own wellbeing through these difficult conversations. By attending this training, you will:

  • Understand how to communicate safely and effectively
  • Explore the issues, barriers and triggers that lie behind confrontational behaviour
  • Learn to embrace ‘challenging conversations’, to manage conflict and maintain positive relationships


  • TAs / LSAs and ECTs
  • Line managers for support staff
  • EYFS, KS1, KS2, KS3, KS4

Contact Us

If you have any questions about this INSET day, please do not hesitate to contact us. Please fill in the form below to send us a message. Alternatively, feel free to get in touch with us by email: