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Key Skills Series - Written Communication Skills

Part 4 of our Key Skills in Educational Settings series looks at the range of ‘soft’ skills you need in any workplace. This session will help you professionalise the way you write reports, memos, letters and other forms of written workplace communication.

  • Easily accessible
  • Supportive delivery
  • For newer employees but also more experienced line managers/mentors
1 hour
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About this course

Whether you mean to or not, every time you ‘put pen to paper’ you send a message about your organisation and also about yourself. So how do you come across on the printed page? This course offers you a range of guidance and practical advice to professionalise the way you write at work. By attending this training you will:

  • Learn about the wide range of written communication that happens in an office environment
  • Gain some simple tips to improve the way you write
  • Explore why audience, purpose and formality really matter


  • Employees in all industries who are near the beginning of their careers
  • Line managers / senior managers, to inform their mentoring role
  • School leavers and university students

Live stream and recorded courses

Recording course. Watch at home, at school or on the go.
Available anytime
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